Experienced customs and biosecurity support, with accredited capability where available and local expertise to help manage clearance requirements from arrival through to release.
Overview
Transam offers supply chain solutions that connect people, products, and places. By integrating sea and airfreight services with trucking, customs brokerage, warehousing, documentation, and more, we deliver seamless and custom-tailored end-to-end logistics.
We’ll tell you what to expect before your goods arrive – what regulatory bodies will require, what treatments may be needed, and how to document your cargo correctly to avoid unnecessary holds.
Most freight needs both customs and biosecurity clearance at the same time. Having one team handle both reduces the risk of miscommunication and keeps your cargo moving.
We can receive and manage goods requiring biosecurity inspection, treatment, or other controlled handling, in line with the relevant local requirements.
We help you navigate biosecurity requirements, making the complex clearance process as straightforward as possible.
We manage the inspections, documentation, and any required treatments to keep your supply chain moving.
We know the strict import requirements, standards, and documentation needed, and can work with you to prepare accordingly
These must meet specific treatment standards. We assess your cargo and manage any treatment logistics.
Used equipment is a high-risk category. We advise on requirements before your goods arrive, reducing the chance of a hold.
Soil, growing media, and substrate materials face some of the strictest controls at the border. We manage these shipments carefully and work to ensure compliant entry.
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Before you import, we can review your goods and advise on what compliance requirements will apply, what documentation you need, and whether any permits or treatments will be required.
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We classify your cargo correctly and prepare documentation that accurately represents the biosecurity status of your goods.
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Some goods require an import health standard (IHS) or a specific biosecurity permit to enter any country. We manage the application process on your behalf and track the approvals.
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For importers who regularly bring in biosecurity-sensitive goods, we can manage your ongoing compliance – tracking permit renewals, monitoring regulator rule changes, and keeping your records in order.
If a biosecurity risk is identified, options typically include treatment (such as fumigation or heat treatment), re-export, or, in some cases, destruction. We’ll work with you and regulatory bodies to find the best outcome, and we can arrange treatment logistics through our network.
Often, yes. Many plant materials require an import health standard assessment or a specific biosecurity permit before they can enter any country. The requirements depend on the species, country of origin, and how the material has been processed. We’ll advise on what applies to your specific goods before you place the order.
It varies. Low-risk cargo that’s correctly documented can be cleared within hours. High-risk cargo requiring physical inspection or treatment can take longer – sometimes several days if treatment is needed. We’ll give you a realistic timeline based on your specific goods and country of origin.
Need a cost-effective alternative for less time-sensitive cargo? Our seafreight service covers the globe.
Our expertise saves time, removes unnecessary cost and saves you from the red tape and complexity.
When your cargo can’t wait for a ship, our airfreight service covers urgent and time-sensitive consignments worldwide.